Wednesday, September 2, 2009

MS-HUG Exchange 2009: Day One Closing Keynote

Life on the Front Line – Perspectives on the Role of the CIO and the Evolution of IT
Tony Scott, Corporate Vice President and CIO, Microsoft

At Microsoft for about 10 months, 3 years at Disney.

Microsoft CIO Scorecard columns:

  • Q2 Value
    • June Value
    • July Value
    • August Value
  • Q3 Value
  • Baseline
  • Target
  • Stretch (goal)
  • Owner
  • Level
  • Definition

Four roles commonly served by CIOs:

  • Embedded CIO
    Works with non-IT colleagues: Focused on strategy, business process execution and innovation, new product development and compliance.
  • Enterprise Process CIO
    Manages enterprise business processes such as sourcing, facilities, operations, shared services (often non-IT tasks).
  • Customer CIO
    Works with external customers/partners to sell and provide IT/products.
  • Services CIO
    Provides IT services firm-wide to support internal staff.

Fix processes, then enable with IT.

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