An oldie but a goodie: How the customer explained it...

I just walked by Steve Burke's desk (he's our Manager of Data Conversions and Imports, or something like that), and noticed a great cartoon that describes the challenges of communicating and faithfully executing customer requirements far better than I have in previous posts. It's been floating around for a few years, but it's pretty clever.

It addresses both the argument for UI-first development and the need for a bridge (in the form of Chief Architect, in our case) between Product Management and Engineering.

Unfortunately, I have searched but have been unable to find out who the author of the cartoon is, so I can't give credit for it. If anyone knows, please submit a comment and I'll add an acknowledgment.

(Click the thumbnail to see the full-sized image.)